SHIPPING & RETURNS
Shipping Policy
Shipping is calculated for each product separately and will be added on checkout - should you purchase multiple items and wish to get a multiple-item shipping quote other than that as calculated during checkout, please contact us directly at admin@lithiumax.com.au.
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Items purchased through Lithiumax.com.au usually ship within 2-3 business days. Should you however not receive your order within 14 days for Australian orders or 70 days for International orders, please contact us with order details at: admin@lithiumax.com.au
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Please note that due to recent IATA freight restrictions on Lithium battery products, we can only ship batteries to international customers by sea freight and this can, for some locations, take up to 90 days.
Return & Warranty Claims
How do I return an item?
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Returns on new batteries purchased, returned as new with all packaging are accepted within 30 days.
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​Warranty Claims?
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​We are sorry to hear you are experiencing a problem!! Please contact Lithiumax for more information on returning an item. You can contact us by email via the Contact page above or by phone on +61 (0)2 80114776.